Legal
Privacy Policy
Last updated: 27 May 2026
This Privacy Policy describes how Structured Solutions (Structured Solutions), based in Cessnock, New South Wales, Australia, handles information when you use our websites, contact us, or use our digital products. It is designed to meet Google Play and general platform expectations for transparency, including developer verification and Data safety consistency.
See also: Terms of Service
1. Who we are
The data controller for this website and the business operations described here is Structured Solutions (Structured Solutions), Cessnock, New South Wales, Australia. The developer entity named on Google Play and other store listings for our apps is Structured Solutions.
- Founder: Jamie Wadley
- Website: https://structuredsolutions.stack-safe.com
- Privacy contact: [email protected]
- Phone: +61 415 105 532
- Postal address: Unit 2, 57 Mount View Road, Cessnock NSW 2325, Australia
2. Scope of this policy
This policy applies to:
- The Structured Solutions website at https://structuredsolutions.stack-safe.com
- Contact and support channels operated by Structured Solutions
- Information we provide about our products, including Hindsight Audio
Individual products may publish supplementary privacy information on their own domains. Where a product has its own policy, that policy applies to use of that product in addition to this policy for business and developer context.
3. Information we collect
Information you provide directly
- Contact form: name, email address, and message content
- Support enquiries: correspondence you send to [email protected]
- Developer or business verification requests submitted through official channels
Information collected automatically (website)
- Google Analytics (measurement ID G-0503YF3Q3N): pages viewed, session duration, approximate geography, device and browser type, and referral source. We use this to understand how the site is used and to improve content. IP anonymisation is enabled in our configuration where supported by Google.
- Technical data such as IP address, browser type, device type, and approximate region (via hosting and security logs)
- Security and anti-abuse signals processed by Cloudflare Turnstile when you submit the contact form
- Basic operational logs required to deliver and protect the website
You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on, or by adjusting cookie settings in your browser where applicable.
We do not sell personal information. We aim to collect only what is reasonably necessary for the purposes described in this policy.
4. How we use information
We use information to:
- Respond to enquiries, support requests, and verification matters
- Operate, maintain, and improve our websites and services
- Protect against spam, abuse, and security incidents
- Meet legal, regulatory, and platform obligations (including Google Play Data safety requirements)
- Maintain business records in accordance with applicable law
We use contact form submissions on the basis of your request for communication and our legitimate interests in operating our business. Where consent is required by law, we rely on the consent you provide by submitting the form and completing the security check.
6. Data retention and deletion
We retain contact and support correspondence for as long as needed to handle your enquiry, maintain records, and resolve disputes — typically up to 24 months unless a longer period is required by law or ongoing support needs.
Server and security logs are retained for a limited operational period (typically up to 90 days), unless longer retention is needed for security investigations.
You may request access, correction, or deletion of personal information we hold about you by contacting [email protected]. We will respond within a reasonable time and in line with applicable law. Deletion may be limited where we must retain data for legal or legitimate business purposes.
7. Security
We use reasonable technical and organisational measures to protect information, including HTTPS, access controls on business systems, and reputable hosting and security providers. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
8. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing or lodge a complaint with a regulator.
In Australia, the Privacy Act 1988 (Cth) and Australian Privacy Principles may apply. To exercise your rights, contact us at [email protected]. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Children’s privacy
Our website and business services are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact [email protected] and we will take steps to delete it.
Apps published by Structured Solutions may have additional age requirements set in the relevant app store. Parents and guardians should review product-specific policies and store age ratings.
10. Hindsight Audio (Android application)
Hindsight Audio is an Android application published by Structured Solutions. This section summarises our privacy approach for the app for Google Play, Data safety, and user transparency. Product details may also be published at hindsightaudio.stack-safe.com.
Developer: Structured Solutions · Support: [email protected]
Data collection summary (intended design direction)
- Audio: Processed to provide capture features described in the app. The product direction favours on-device processing and does not use cloud upload as the default recording path.
- Device information: May include device model, OS version, and app version for support, compatibility, and crash diagnostics where enabled.
- Purchases: If in-app purchases are offered, payment processing is handled by Google Play; we do not receive your full payment card details.
- Permissions: The app requests only permissions needed for stated features (such as microphone and storage). Permissions are used for disclosed purposes.
What we do not do (intended)
- Sell personal information to data brokers
- Use your audio for advertising profiling
- Require account creation for core utility features unless clearly disclosed
The Google Play Data safety section for Hindsight Audio must match this policy and in-app behaviour. If you have questions about app data practices, contact [email protected] or visit the Hindsight Audio project page.
11. International users
We are based in Australia. If you access our services from outside Australia, your information may be processed in Australia and where our service providers operate. By using our services, you understand that laws in your country may differ from Australian law.
12. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Material changes may be noted on this page. Continued use of our services after changes constitutes acceptance of the updated policy where permitted by law.
13. Contact us
For privacy enquiries, data requests, or app support related to privacy:
- Email: [email protected]
- Phone: +61 415 105 532
- Postal address: Unit 2, 57 Mount View Road, Cessnock NSW 2325, Australia
- Web: Contact page
Other products
Overview pages for other Structured Solutions properties:
- Hindsight Audio (Android mobile application)
- MediStak (Health technology / product discovery)
- Tax Guide (Educational publishing)
This policy is provided for transparency and platform compliance. It is not legal advice. You should have it reviewed by a qualified professional for your specific circumstances, and ensure Google Play Data safety declarations match actual app behaviour before release.